Reengineering Quick Hits

Reengineering a process in your company is a large-scale, long-term project. To make it work, however, you need some short-term "quick hits."


Reengineering begins with an in-depth review of the business processes that you are considering for redesign. During these reviews, you will uncover short-term improvement opportunities.

Don't ignore these opportunities for minor improvements. Quick hits are crucial in gaining and maintaining support through the organization for the rigorous, long-term effort of reengineering.

It's one thing to talk about the dramatic returns you expect from your reengineering project. It's another thing to be able to quickly show them concrete results -- even on a small scale.

Best Practices in Reengineering by David K. Carr and Henry J. Johansson. Published by McGraw-Hill, Inc. 235 pages